Contact Us

Whether you spotted something outdated in a review, want to flag a no KYC casino we haven't covered, or just have a question about how we rank sites, this is the right place to reach us. We read every message that comes in, even if we can't always reply individually.

What we can help with

Online Crypto Casinos is an independent research and comparison site, not a casino, a payment processor, or a customer support desk for any operator we review. That shapes what we're able to help with:

• Review accuracy — if a bonus term, licensing detail, or coin list looks out of date, tell us and we'll check it against the operator's current terms.
• Site feedback — broken links, unclear explanations, or suggestions for what to cover next on the site.
• General questions — how our ratings work, what "no KYC" actually means in practice, or how to compare sites like BetPanda, CoinPoker Casino, or Cryptorino on the criteria that matter to you.
• Corrections — if something on the page appears to have changed since our last update, we want to know.

What we can't do is process deposits or withdrawals, resolve a dispute with a casino account, verify your identity for a site, or act as a go-between with an operator's support team. Those requests need to go directly to the casino in question — every reputable operator lists its own support contact on its site.

Before you get in touch about a no KYC casino issue

A lot of the messages we get are really questions about how no KYC play works, rather than something wrong with the site. A few things worth checking first:

1. No KYC usually means reduced identity checks at lower withdrawal amounts, not a blanket exemption — most sites still apply verification above certain thresholds, or for large or unusual withdrawals, and under anti-money-laundering rules that all licensed operators are expected to follow.
2. Payout delays are often network-related, not a sign a casino is withholding funds — Bitcoin, Ethereum, and Litecoin confirmation times vary, and network congestion can add delay outside the casino's control.
3. Every offshore casino we cover is licensed outside the US, typically in Curaçao or Anjouan, not by any US regulator. If a dispute arises, resolution channels are limited compared with a state-regulated operator, and that's a real trade-off worth going in aware of.

If you've checked those and still think something on our site is wrong, that's exactly the kind of message we want.

How our reviews and rankings actually work

Since many of the messages we receive ask about our process directly, it's worth stating plainly here. We assess each casino on supported cryptocurrencies, licensing status, game variety and providers, payout speed, verification requirements, and the material terms attached to bonuses and cashback offers. No operator can pay for a better position on this site, and commission from affiliate links — where a reader signs up through a link on Online Crypto Casinos — never determines a ranking. You can read more about how we approach the wider market on our non-Gamstop casino coverage, which applies a similar independent standard to a different regulatory market.

A note on responsible gambling

If you're reaching out because gambling has started to feel like it's costing you more than you can afford — money, time, or peace of mind — please know that help is available and reaching out is not a failure. The National Problem Gambling Helpline, 1-800-GAMBLER, is free, confidential, and available in the US. It's worth remembering, too, that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as state-regulated operators, so building your own limits matters even more when playing on these sites. Our Responsible Gambling page has more on setting deposit limits, recognizing warning signs, and where to find further support.

Who we are

Online Crypto Casinos is run as an independent comparison resource for US players researching crypto casinos. You can read more about our background, our approach to research, and how we handle affiliate relationships on our About Us page. Our full terms of use, including disclaimers around the information published on this site, are set out in our Terms and Conditions.

A word on eligibility

Everything on this site is intended for readers who are 18 or older, or 21 or older where the site or state minimum requires it — check the age requirement listed on any casino before signing up. Online gambling laws vary significantly by US state, and offshore crypto casinos sit in a legal grey area rather than being licensed or regulated by any US authority. It's your responsibility to check your own state's laws before playing anywhere. If your question involves tax treatment of gambling winnings or crypto gains, we'd point you toward a qualified tax professional rather than general commentary from us — it's genuinely not something a comparison site can advise on definitively.